Education - Overview
Our Castleton, New York building is equipped with the latest in educational technology. We offer a separate classroom, tear-down room, tool room, focus room, computer technology room, and a climate controlled air-exchange engine running room. Our goal to create an interactive educational environment for the novice or the Master Service Technician is possible only with assistance from you. The educational opportunities that await you at Atlantic Power are limitless.
Finding qualified technicians is becoming more and more difficult. Atlantic Power has and will continue to be a leader in assisting you to develop a proficient and well educated staff.
Authorized Field Service School
The AFSS is 4-day course based on the foundations of the Briggs & Stratton Service Network. This course covers everything from entry level to advanced. We will perform various hands-on procedures such as rewinds, carburetion, electrical troubleshooting, and a complete single cylinder OHV tear-down and reassembly. The course also covers all model identification numbers, parts look-up, service manuals, theory of engine components, warranty, and major engine failure analysis. All support material will be provided, along with lunch each day. Homework is given each night for review and reinforcement of the topics covered that day.
Master Service Technician Exam
The Master Service Technician Exam is a Briggs & Stratton certified test. It measures a technicians ability to repair and troubleshoot Briggs & Stratton engines, along with warranty procedures and looking-up parts. The exam is approximately four to five hours long and is given at our Castleton, NY facility.
B&S Power Products Training
The BSPP (Briggs & Stratton Power Products) Portable Generator & Pressure Washers class is a 2-1/2 day course. It will cover everything from how to look-up and identify parts, operation, troubleshooting, maintenance, and how to repair both portable generators and pressure washers built by Briggs & Stratton. The first day covers support material, generator operation, wiring schematics, and basic hands-on labs to help identify windings. The second day gets into full hands-on tear down of a portable generator and troubleshooting. The third day is only a 1/2 day in which we will cover pressure washer operation, maintenance, and hands-on tear down of various pumps along with troubleshooting scenarios.
Vanguard / Big Block School
The Vanguard / Big Block school covers all twin-cylinder engines in the Vanguard line, including the new "Big Block" engines. In this course we will tear down three different engines and compliment it with basic maintenance, troubleshooting, and repair procedures. You will receive all of the necessary repair manuals to repair these units along with lunch each day.
3 L/C School
The 3 L/C school is a 2-day class covering both gas and diesel liquid-cooled engines. This course covers background, maintenance, troubleshooting procedures, and a complete engine tear-down. We will cover the differences between gas/diesel engines and how to repair these advanced engines. This is considered a more advanced course and is recommended that you attend the AFSS prior. All repair manuals are provided along with lunch each day. Most of this class is hands-on and is performed in our tear-down room.
Technical Update Seminar
We hold Briggs & Stratton Technical Updates every year to keep servicing dealers up to date with what's new and improved in the industry. Every year there is a new topic covering both the technical and business sides of your shop. Topics include warranty related issues, new products, improvements or changes to products, and service tips/tools from technicians in the industry.
Dolmar Power Products Training
Our Dolmar Power Products training class is a 2-day course covering an overview of the entire Dolmar product line. In this course we will cover warranty policies, new equipment set-up, as well as review troubleshooting procedures. In the "hands-on" area, we will tear-down and again cover troubleshooting procedures on two of our most popular lines, chain saws and Power Cutters. You will also be asked to troubleshoot and diagnose problems on various pieces of "bugged" equipment, thereby simulating "real life" experiences. All support material will be provided, along with morning coffee and lunch both days.
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